Privacy Policy

This privacy policy describes the usage of information provided or collected by Educounsellors (Shivaya Edu World Private Limited) and/or its subsidiary (ies) which operates websites/ Mobile Apps & other services including but not limited to delivery of information and content via any mobile or internet connected device. We follow this privacy policy in accordance with applicable laws in the places where we operate.

Data We Collect:

The information that we collect from our users are as below:

  • Name
  • Address
  • Contact No.
  • Email ID.
  • Parent/Guardian Name
  • Copy of ID Proof
  • Copy of academic documents
  • Logo & Pictures (For Colleges/Universities)

Usage of Personal Information:

The information are only used for Counselling, Application, Admission, Visa processing & immigration purpose only.

Privacy of Users below 13 years of age:

Educounsellors website is not designed to attract the user below 13 years and the company do not intend to keep data of the user below the specified age. We delete such information as soon as we find anything.

Data transfer, storage & processing:

The information are only used for Counselling, Application, Admission, Visa processing & immigration purpose only.

Usage of Personal Information:

We operate in India, SAARC & other countries and may transfer your personal information to individual authorities, affiliated companies or third parties in locations around the world for the purposes described in this privacy policy. Wherever your personal information is transferred, stored or processed by us, we will take reasonable steps to safeguard the privacy of your personal information.

Cookies & IP Tracking Policy:

The website ‘’ also stores data other than the content which provides information on personal identity in the form of IP & Cookies. It is henceforth comes under the category non-personal identifiable data which includes search history, submitted queries, area of interest, date & time, domain etc.

Data Protection:

We value your personal information and is securely stored in our database/server. Information will not be shared to any 3rd party agencies without user’s consent. None of our general employees have rights to copy/store the information of the users without company’s authority. in case of any actual or suspected unauthorized use of your account, please contact us by contacting our support team.

Changes in the Policy

We may alter our privacy policy from time to time to incorporate necessary changes in technology, applicable law or any other variant. In any case, we reserve the right to change the terms of this Privacy Policy. Any changes we make will be effective immediately on notice, which we may provide by posting the new policy on the "Web or Application".

Contact Information

If you require any information or clarification regarding the use of your personal information or this privacy policy or grievances with respect to use of your personal information, please email us at You can also write to:


Registered office address- S 85 D, 2nd Floor, Sunder Block, Shakarpur New Delhi-110092.